List of Roles
Clear overview of key positions in an organization, detailing responsibilities, expectations, and contributions.
It serves as a guide for team structure, role clarity, and collaboration.
List of Roles
Clear overview of key positions in an organization, detailing responsibilities, expectations, and contributions.
It serves as a guide for team structure, role clarity, and collaboration.
Executive Assistant
Junior Associate (Entry-Level)
If you're drowning in emails, calendar conflicts, and admin tasks, a Junior EA helps take those off your plate. They handle scheduling, travel booking, and basic admin work, so you can stay focused on running your agency without getting stuck in the details.
Years of Experience
Salary Range
Responsibilities
Key Skills
0 – 2 years
$1,200 – $1,400
✓ Calendar management and scheduling
✓ Basic email and correspondence handling
✓ Data entry and document preparation
✓ Travel booking and itinerary planning
✓ Managing expense reports
✓ General administrative support
✓ Strong organizational skills
✓ Proficiency in Microsoft Office & Google Workspace
✓ Attention to detail
✓ Basic communication and interpersonal skills
✓ Time management
Associate (Mid-Level)
You need more than just basic admin help—you need someone who can manage your inbox, coordinate meetings, handle vendors, and even assist with HR. A Mid-Level EA keeps you organized, reduces distractions, and ensures you don’t waste time on repetitive tasks.
Years of Experience
Salary Range
Responsibilities
Key Skills
2 – 5 years
$1,500 – $2,300
✓ High-level calendar and inbox management
✓ Coordinating meetings and preparing agendas
✓ Handling confidential documents and reports
✓ Project management support
✓ Managing vendor relationships and invoices
✓ Assisting with HR and recruitment coordination
✓ Basic social media or marketing support
✓ Advanced organizational and multitasking abilities
✓ Strong written and verbal communication
✓ Experience with project management tools (Asana, Trello, ClickUp)
✓ Ability to anticipate needs and problem-solve
✓ Customer service and relationship management
Senior Associate (Advanced)
At this stage, you're juggling high-level decisions and need someone who thinks ahead, prioritizes your schedule, and acts as a true business partner. A Senior EA takes ownership of key tasks, leads small projects, and ensures nothing falls through the cracks—so you can focus on growing the agency.
Years of Experience
Salary Range
Responsibilities
Key Skills
5+ years
$2,400 – $2,800
✓ High-level executive support for senior leadership
✓ Strategic calendar and priority management
✓ Acting as a gatekeeper for the executive
✓ Leading projects and process improvement initiatives
✓ Preparing reports, presentations, and financial summaries
✓ Managing stakeholder and client communications
✓ Supervising and training junior EAs or team members
✓ Executive-level decision-making support
✓ Strong business acumen and strategic thinking
✓ Proficiency in CRM, ERP, and collaboration tools
✓ High emotional intelligence and discretion
✓ Ability to manage high-pressure situations and tight deadlines
Video Editor
Junior Associate (Entry-Level)
You need someone to handle basic video edits, add transitions, and organize media files so you’re not relying on expensive freelancers for simple tasks. A Junior Editor ensures your content pipeline stays consistent without breaking the budget.
Years of Experience
Salary Range
Responsibilities
Key Skills
1 – 2 years
$1,400 – $1,500
✓ Assisting in the editing of short-form content under supervision
✓ Organizing and managing video assets
✓ Applying basic video effects, transitions, and text overlays
✓ Ensuring content meets brand guidelines and technical requirements
✓ Proficiency in basic video editing softwares
✓ Attention to detail and a strong sense of visual aesthetics
✓ Basic understanding of storytelling and pacing
✓ Ability to work under deadlines with guidance
Associate (Mid-Level)
Your agency produces video content regularly, and you need someone who can take full ownership of video projects. A Mid-Level Editor improves video quality, enhances storytelling, and ensures your content stands out—without constant oversight.
Years of Experience
Salary Range
Responsibilities
Key Skills
3 – 5 years
$1,600 – $2,000
✓ Independently handling full video projects from start to finish
✓ Collaborating with creative teams to develop visual storytelling strategies
✓ Editing and refining long-form and short-form content
✓ Enhancing videos with advanced transitions, effects, and color correction
✓ Managing multiple projects simultaneously and ensuring timely delivery
✓ Strong command of editing softwares
✓ Solid understanding of color grading and sound design
✓ Ability to work with motion graphics and animation assets
✓ Strong storytelling abilities and creative problem-solving skills
Senior Associate (Advanced)
If high-quality video is a major part of your agency’s services, you need a Senior Editor to lead the post-production process, manage other editors, and ensure all content aligns with your brand or client goals. This role elevates your agency’s creative capabilities and allows you to take on bigger projects.
Years of Experience
Salary Range
Responsibilities
6+ years
$2,100 – $3,000
✓ Leading the creative direction and execution of high-quality video projects
✓ Overseeing the entire post-production process, including sound, graphics, and effects
✓ Collaborating with senior stakeholders to align video content with strategic goals
✓ Mentoring junior editors and providing technical guidance
✓ Staying up-to-date with industry trends and innovations to elevate content quality
✓ Expert proficiency in advanced editing techniques and softwares
✓ Strong leadership and project management capabilities
✓ In-depth knowledge of visual storytelling for various platforms
✓ Excellent communication and decision-making skills under tight deadlines
Social Media Manager
Junior Associate (Entry-Level)
You know social media is important, but you don’t have time to post, engage, or track performance. A Junior Manager ensures your brand stays active online, responds to comments, and keeps your audience engaged.
Years of Experience
Salary Range
Responsibilities
Key Skills
1 – 2 years
$1,200 – $1,400
✓ Assist in content creation and scheduling across social media platforms.
✓ Monitor engagement, respond to comments and messages, and foster community interaction.
✓ Track social media performance and compile reports for senior team members.
✓ Stay updated on trends and suggest creative ways to enhance engagement.
✓ Social media scheduling tools (Meta Business Suite, Hootsuite, Buffer)
✓ Community engagement and moderation
✓ Basic social media analytics (Meta Insights, Twitter Analytics)
✓ Content creation and branding fundamentals
Associate (Mid-Level)
You want real results, not just posts. A Mid-Level Manager runs campaigns, optimizes content for engagement, and manages paid ads—helping your agency grow its reach and generate leads without you having to micromanage.
Years of Experience
Salary Range
Responsibilities
Key Skills
3 – 5 years
$1,500 – $1,900
✓ Lead the overall social media strategy, overseeing both organic and paid content.
✓ Manage and mentor social media teams, ensuring alignment with marketing objectives.
✓ Collaborate with stakeholders to drive engagement, brand awareness, and conversions.
✓ Stay ahead of trends, implement new social media innovations, and refine strategies.
✓ Multi-platform social media strategy
✓ Budget management for social ad campaigns
✓ Crisis communication and reputation management
✓ Leadership and team coordination
Senior Associate (Advanced)
If social media is a key revenue driver for your agency or clients, you need a Senior Manager to take full control. They develop strategy, oversee ad budgets, and manage a team—so you can focus on scaling your agency while they drive brand growth.
Years of Experience
Salary Range
Responsibilities
Key Skills
5+ years
$2,000 – $2,700
✓ Leading the creative direction and execution of high-quality video projects
✓ Overseeing the entire post-production process, including sound, graphics, and effects
✓ Collaborating with senior stakeholders to align video content with strategic goals
✓ Mentoring junior editors and providing technical guidance
✓ Staying up-to-date with industry trends and innovations to elevate content quality
✓ Expert proficiency in advanced editing techniques and softwares
✓ Strong leadership and project management capabilities
✓ In-depth knowledge of visual storytelling for various platforms
✓ Excellent communication and decision-making skills under tight deadlines
Customer Success Manager
Junior Associate (Entry-Level)
You work hard to get clients, but keeping them happy takes time. A Junior CSM helps with onboarding, answers basic questions, and ensures customers feel supported—so you can focus on growing your agency instead of handling small client requests.
Years of Experience
Salary Range
Responsibilities
Key Skills
1 – 2 years in customer service or account management.
$1,600 – $1,800
✓ Assist in onboarding new clients, ensuring they have the necessary tools and information.
✓ Respond to customer inquiries and provide technical or product-related support.
✓ Gather customer feedback and escalate issues to the appropriate teams.
✓ CRM basics (Salesforce, HubSpot)
✓ Strong communication and problem-solving skills
✓ Customer relationship management
Associate (Mid-Level)
Clients expect more than just good service—they want proactive communication and problem-solving. A Mid-Level CSM strengthens client relationships, handles issues before they escalate, and ensures long-term retention, helping you maximize revenue from existing accounts
Years of Experience
Salary Range
Responsibilities
Key Skills
3 – 5 years in customer service or account management.
$1,900 – $2,200
✓ Manage client accounts and ensure customer satisfaction.
✓ Analyze customer behavior and engagement trends to identify improvement opportunities.
✓ Develop and implement customer engagement strategies.
✓ Advanced CRM management
✓ Conflict resolution
✓ Customer retention strategies
Senior Associate (Advanced)
You need someone who can manage high-value clients, improve retention strategies, and identify opportunities for upsells and renewals. A Senior CSM keeps your clients engaged and satisfied, reducing churn and increasing lifetime value.
Years of Experience
Salary Range
Responsibilities
Key Skills
5+ years in customer service or account management.
$2,300 – $2,700
✓ Oversee customer success strategy and improve retention programs.
✓ Manage high-value accounts and handle escalations.
✓ Optimize customer journey workflows.
✓ Leadership and strategic planning
✓ Customer retention analytics
Digital Marketing Specialist
Junior Associate (Entry-Level)
Your agency needs more visibility, but you don’t have time to manage all the small tasks. A Junior Marketer assists with social media, email marketing, and SEO research, keeping campaigns running smoothly while you focus on strategy.
Years of Experience
Salary Range
Responsibilities
Key Skills
1-2 years of experience in digital marketing, preferably in an agency or in-house marketing role.
Basic understanding of SEO, PPC, and social media marketing.
$1,400 – $1,600
✓ Assist in executing digital marketing campaigns across multiple channels, including social media, email, and paid advertising.
✓ Conduct keyword research and basic SEO
optimizations to improve website visibility.
✓ Help create and schedule content for social media platforms, ensuring brand consistency.
✓ Monitor campaign performance and compile reports for senior team members.
✓ Support the team in email marketing, including segmentation and automation.
✓ SEO fundamentals
✓ Social media management
✓ Google Analytics (basic)
✓ Content marketing basics
✓ Email marketing automation (MailChimp, HubSpot)
Associate (Mid-Level)
You need someone who can actually drive traffic, leads, and conversions. A Mid-Level Marketer runs paid ads, optimizes SEO, and analyzes campaign performance—so you get better results without doing the heavy lifting.
Years of Experience
Salary Range
Responsibilities
Key Skills
3-5 years of experience managing paid and organic digital marketing campaigns.
Proven ability to optimize campaigns for improved ROI.
$1,700 – $1,800
✓ Develop and implement digital marketing campaigns to drive traffic and lead generation.
✓ Manage PPC campaigns across Google Ads, Meta Ads, and LinkedIn Ads.
✓ Perform A/B testing on landing pages and email marketing campaigns to optimize conversion rates.
✓ Conduct in-depth SEO analysis and optimize website content for search rankings.
✓ Track and analyze key performance metrics to provide data-driven recommendations.
✓ Google Ads, Meta Ads, LinkedIn Ads
✓ SEO/SEM strategies
✓ Conversion Rate Optimization (CRO)
✓ Analytics tools (Google Analytics, Google Tag Manager)
✓ Email marketing and automation
Senior Associate (Advanced)
If marketing is a major part of your agency’s success, you need a Senior Marketer to take charge. They develop full-funnel strategies, manage ad budgets, and lead a team—helping you scale your agency without bottlenecking growth.
Years of Experience
Salary Range
Responsibilities
Key Skills
5+ years in digital marketing, with experience in managing large-scale campaigns.
Strong leadership and analytical skills to drive performance improvements.
$1,900 – $2,500
✓ Develop and oversee the execution of multi-channel digital marketing strategies.
✓ Lead paid media campaigns, ensuring optimal budget allocation and performance tracking.
✓ Identify trends and insights to refine marketing strategies and improve conversion rates.
✓ Manage a team of digital marketers and provide mentorship.
✓ Work closely with stakeholders to align marketing strategies with business goals.
✓ Multi-channel marketing strategy
✓ High-budget PPC management
✓ Data analysis and reporting
✓ Leadership and team management
Graphic Designer
Junior Associate (Entry-Level)
You need quick, high-quality visuals for social media, ads, and marketing materials. A Junior Designer keeps your brand looking professional without slowing down production.
Years of Experience
Salary Range
Responsibilities
Key Skills
1-2 years in graphic design, with a strong portfolio.
$1,300 – $1,500
✓ Assist in creating social media graphics and basic marketing materials.
✓ Edit images and design presentations.
✓ Adobe Photoshop & Illustrator
✓ Branding basics
Associate (Mid-Level)
You want more than just basic graphics—you need branding consistency and custom designs that elevate your agency’s image. A Mid-Level Designer ensures all your visual content aligns with your brand identity and stands out.
Years of Experience
Salary Range
Responsibilities
Key Skills
3-5 years of design experience.
$1,600 – $2,000
✓ Develop branding materials, advertisements, and website assets.
✓ Ensure consistency in visual design across all platforms.
✓ Typography and layout
✓ UI/UX principles
Senior Associate (Advanced)
At this stage, design isn’t just about looking good—it’s about storytelling and strategy. A Senior Designer leads creative projects, manages a team, and ensures your agency’s visual identity is strong across all platforms.
Years of Experience
Salary Range
Responsibilities
Key Skills
5+ years in graphic design with leadership experience.
$2,100 – $2,600
✓ Lead branding initiatives and oversee design projects.
✓ Manage junior designers and provide creative direction.
✓ Art direction
✓ Advanced UI/UX
Web Developer
Junior Associate (Entry-Level)
You need someone to fix bugs, update pages, and handle small website tasks—so you’re not relying on expensive developers for minor fixes. A Junior Developer keeps your site functional and up to date.
Years of Experience
Salary Range
Responsibilities
Key Skills
1-2 years of experience, preferably with front-end technologies.
$1,300 – $1,500
✓ Assist in front-end website development and bug fixing.
✓ Support back-end developers in maintaining server functionality.
✓ HTML, CSS, JavaScript
Associate (Mid-Level)
Your agency needs more than basic website maintenance. A Mid-Level Developer builds and optimizes websites, improves speed and security, and ensures a smooth user experience—helping you deliver better results to clients.
Years of Experience
Salary Range
Responsibilities
Key Skills
3-5 years in front-end or full-stack development.
$1,400 – $1,900
✓ Develop and maintain responsive websites.
✓ Optimize site speed and ensure security measures.
✓ React, WordPress, API integration
Senior Associate (Advanced)
If your agency builds websites or web-based products, a Senior Developer is crucial. They lead development projects, manage integrations, and ensure scalability—allowing your agency to take on bigger and more complex projects.
Years of Experience
Salary Range
Responsibilities
Key Skills
5+ years in software or web development.
$2,000 – $3,100
✓ Oversee full-stack development and system architecture.
✓ Manage databases and ensure scalable solutions.
✓ Full-stack development
✓ Server-side programming
IT Support Level 1
Junior Associate (Entry-Level)
Tech issues slow down productivity, and you don’t have time to fix them. A Junior IT Support rep troubleshoots common problems, sets up accounts, and keeps your systems running smoothly.
Years of Experience
Salary Range
Responsibilities
Key Skills
0-1 year
$1,200 – $1,300
✓ Basic troubleshooting for hardware and software issues
✓ Responding to user inquiries via ticketing system, email, or phone
✓ Setting up new user accounts and permissions
✓ Installing and configuring software applications
✓ Providing basic network and connectivity support
✓ Logging and documenting IT issues and resolutions
✓ Basic knowledge of Windows, macOS, and common software applications
✓ Strong problem-solving and analytical skills
✓ Good communication and customer service skills
✓ Ability to follow technical documentation and procedures
✓ Understanding of basic networking concepts (IP, DNS, DHCP)
Associate (Mid-Level)
Your agency relies on a secure, stable IT setup. A Mid-Level IT Support rep manages security, handles software issues, and ensures minimal downtime—so your team stays productive.
Years of Experience
Salary Range
Responsibilities
Key Skills
1 - 3 years
$1,300 – $1,400
✓ Handling escalated technical support requests
✓ Troubleshooting software, hardware, and network issues more effectively
✓ Assisting with IT asset management and inventory tracking
✓ Supporting remote users with VPN and access issues
✓ Coordinating with Level 2 IT Support for complex issues
✓ Conducting basic training for end-users on IT best practices
✓ Advanced troubleshooting and diagnostic skills
✓ Familiarity with Active Directory, Office 365, and cloud services
✓ Knowledge of IT security best practices (antivirus, MFA, data protection)
✓ Ability to work independently and manage multiple tasks
✓ Strong documentation and reporting skills
Senior Associate (Advanced)
IT problems can become major business risks. A Senior IT Support rep leads IT maintenance, improves security, and ensures everything runs efficiently—reducing downtime and protecting your data.
Years of Experience
Salary Range
Responsibilities
Key Skills
3+ years
$1,400 – $1,500
✓ Managing and prioritizing high-level IT support tickets
✓ Providing mentorship and training to junior IT support staff
✓ Performing system updates, patches, and basic IT maintenance tasks
✓ Assisting with IT policy development and compliance enforcement
✓ Conducting root cause analysis for recurring technical issues
✓ Collaborating with IT Level 2 and other departments for system improvements
✓ Strong understanding of enterprise IT environments
✓ Hands-on experience with ITSM (IT Service Management) tools
✓ Ability to automate routine IT tasks (PowerShell, scripting)
✓ Strong leadership and team collaboration skills
✓ Ability to handle high-pressure situations and tight deadlines
IT Support Level 2
Junior Associate (Entry-Level)
Your tech needs are growing, and simple fixes aren’t enough. A Junior IT Support Level 2 rep handles advanced issues, manages networks, and prevents costly IT problems.
Years of Experience
Salary Range
Responsibilities
Key Skills
1-3 years
$1,600 – $1,800
✓ Handling escalated IT support requests from Level 1
✓ Diagnosing and resolving hardware, software, and network issues
✓ Supporting Active Directory, Office 365, and enterprise applications
✓ Performing system updates, patches, and software installations
✓ Assisting in IT asset management and inventory tracking
✓ Documenting troubleshooting procedures and technical solutions
✓ Strong knowledge of Windows, macOS, and Linux environments
✓ Experience with Active Directory, Office 365, and remote desktop tools
✓ Basic networking knowledge (TCP/IP, VLANs, Firewalls)
✓ Excellent problem-solving and analytical skills
✓ Strong communication and customer service abilities
Associate (Mid-Level)
You need a dedicated IT expert to handle infrastructure, security, and system updates. A Mid-Level IT Support rep ensures your tech is reliable and secure, so your agency runs smoothly.
Years of Experience
Salary Range
Responsibilities
Key Skills
3 - 5 years
$1,900 – $2,100
✓ Managing more complex IT incidents and escalations
✓ Configuring and maintaining servers, workstations, and cloud services
✓ Assisting in IT security and compliance (MFA, endpoint protection)
✓ Coordinating with Level 3 IT teams for advanced troubleshooting
✓ Conducting root cause analysis for recurring IT issues
✓ Supporting software deployment and system migrations
✓ In-depth knowledge of Windows Server, Linux, and enterprise applications
✓ Experience with virtualization technologies (VMware, Hyper-V)
✓ Strong understanding of networking protocols and troubleshooting
✓ Knowledge of IT security frameworks (ISO 27001, NIST)
✓ Ability to automate tasks using PowerShell, Python, or Bash
Senior Associate (Advanced)
If your agency relies heavily on tech, you need a Senior IT Support rep to lead IT strategy, improve security, and manage IT projects—so your business stays efficient and protected.
Years of Experience
Salary Range
Responsibilities
Key Skills
5+ years
$2,200 – $2,700
✓ Leading IT projects such as system upgrades and migrations
✓ Providing mentorship and guidance to Level 1 and junior Level 2 staff
✓ Managing IT infrastructure, network configurations, and cloud solutions
✓ Ensuring compliance with IT policies, security standards, and best practices
✓ Coordinating disaster recovery and business continuity planning
✓ Acting as a liaison between IT and other departments for system improvements
✓ Expertise in server administration, cloud computing (AWS, Azure)
✓ Advanced networking knowledge (VPN, SD-WAN, load balancing)
✓ Experience with IT service management (ITIL frameworks)
✓ Strong leadership and project management skills
✓ Ability to work under pressure and handle critical IT incidents
Top-notch talent meets cost efficiency
Say goodbye to the hiring and onboarding hurdles and welcome the seamless integration of Filipino expertise into your growth journey.
Skills Shortage
Bid farewell to hiring obstacles and embrace the seamless integration of Filipino expertise into your growth journey.
Intense Competition
In the talent battleground, attracting the best may mean stretching your budget with higher wages and benefits.
Rising Labor Costs
Competitive salaries and perks are great, but they come at a price. These expenses can tighten your business's purse strings.
Compliance and Regulatory Burdens
Navigating employment rules, taxes, and benefits can be a complex and costly maze due to ever-changing regulations.
We make hiring top Filipino talent easy and affordable, boosting your business success.
Our Filipino Workers are:
Highly Skilled
Filipino workers are known for their strong work ethic and education, making them valuable assets for international businesses.
Cost-Effective
Philippine labor costs are lower than in the West, enabling cost savings without compromising quality.
Fluent in English
Many Filipinos are fluent in English, ensuring smooth communication for English-speaking businesses.
Culturally Aligned
Filipino culture prioritizes respect, adaptability, and strong interpersonal skills, fostering positive global working relationships.
Flexible and Adaptable
Filipino workers excel in various job roles and industries, making them versatile assets for businesses with evolving needs.
Time Zone Advantage
The Philippines' time zone benefits Western businesses for real-time collaboration, especially in customer service and back-office tasks.
Our end-to-end services simplify remote staffing
Recruitment
We locate, screen, and present you with the best candidates.
HR Management
We handle all HR aspects, ensuring a smooth experience for you.
Onboarding Support
Facilitate seamless integration into your team.
