Recruitment
Job Description Development
Sourcing Candidates
Job Analysis (e.g., Salary Ranges for certain positions)
Interviews
Offering advice on hiring decisions
Resume Validation
Reference Check
Hiring
Onboarding
Brief
Welcome Gift
Management Services
Work Hour Tracking
Administering Benefits
Holiday, Internet, Sick Days, Overtime Pay
Healthcare Provider Management
Paperwork for additional coverage for spouse and children
Equipment Services
National Bureau of Investigation (NBI) Clearance
Purchasing
Issuing Laptops and other technology
Equipment Recovery
Team Building Activities
Local and International Activities
Coordination of travel, stay, and accommodations.
Christmas Parties
Quarterly Meetups
Employee Disputes Management
Payroll
Benefits
Time Off Tracking
Employee Contracts
Non-Disclosure Agreement
Employee Background Check
Our engagement fee is your key to custom-tailored offshore staffing solutions. It covers the onboarding, personalized consultation, and a dedicated account manager to seamlessly integrate our skilled professionals into your operations. Boost your efficiency and productivity with us – success starts with engagement!
Once signed up this fee is non-refundable.
Trial Placement Guarantee:
If you’re not happy with your first placement during a one-month trial period, DSM Talent will provide up to two more replacements at no additional cost. If no suitable replacements are found, DSM Talent will refund the engagement fee.
Cost of hiring the talent for the full-time position. This varies based on the role, market, and seniority.
Performance & Retention Guarantee:
If your talent is not performing well (as determined through DSM Talent’s 3-strike policy) or quits, DSM Talent will find a replacement at no additional engagement fee. The client is responsible for providing documented feedback on performance issues.
Social Security Administration (SSA) benefits.
Medicare (primarily for seniors); otherwise, private health insurance.
No federal requirement; varies by employer.
No federal requirement; varies by employer.
No federal requirement; varies by employer.
The Labor Code mandates separation pay for terminations due to authorized causes, calculated as a half month's salary per year of service, plus at least a month's notice or equivalent pay, with extra provisions for illegal dismissals.
Payments are always collected before the first day of work.
Payments are collected at least 2 weeks before the start of the month.
Initial Hiring and Invoicing
Upon hiring (e.g., hired on April 10th, start date April 16th):
The first invoice covers the employment period from the start date to the end of the month (April 16-30, 2024), billed on a prorated basis.
A second invoice for the upcoming month (May) will be issued concurrently, due 14 days before the month begins.
Payments are collected at least two weeks before the start of the month.
Regular Invoicing Cycle
Invoices are sent on the first day of each month following the initial month.
The payment due date is 15 days after invoicing.
This schedule ensures payments are collected 15 days before the new month, supporting uninterrupted service and timely payroll funding.
Customizing Holiday Schedules:
Clients can discuss and customize the holiday schedule with their DSM talent during onboarding. This includes the possibility of:
Following U.S. Holidays:
Standard practice unless otherwise specified.
Following Philippine Holidays:
An alternative option for clients who prefer aligning with the talent’s local holidays.
Combining Both:
Some clients choose to observe both U.S. and Philippine holidays, and may even add additional holidays at their discretion.
Important Note and Step:
If a customized holiday schedule is desired, please fill out this Company Holidays and Work Schedule Form if you skipped it on the onboarding phase. This allows us to adjust the employee contract and provide timely reminders to ensure smooth coordination.
New Year's Eve (1st day of the month)
Memorial Day (last Monday of the month)
Independence Day (4th day of the month)
Labor Day (1st Monday of the month)
Thanksgiving (4th Thursday of the month)
Black Friday (Friday following Thanksgiving)
Christmas Eve (24th day of the month)
Christmas Day (25th day of the month)
New Year's Eve (last day of the month)
DSM Talent ensures compliance with Philippine labor laws regarding maternity leave, protecting both employees and clients.
Maternity Leave Duration: Female employees are entitled to 105 days of fully paid leave for childbirth, with an additional 15 days for single mothers.
Extended Leave Option: Employees may extend their leave by 30 more days (unpaid) if needed.
Client's Payment Responsibility & Reimbursement Process:
Clients must continue paying the employee’s full monthly rate during maternity leave.
After the employee returns to work, DSM Talent will process the Social Security System (SSS) maternity benefit reimbursement on behalf of the client.
Once SSS approves the claim, the reimbursed amount will be credited back to the client.
Protection Against Termination: Clients cannot terminate or discriminate against employees due to pregnancy or maternity leave. Doing so would violate Philippine labor laws and may result in legal consequences.
Termination
Notice Requirement: If the client decides to end an employee's contract, they must:
Provide DSM Talent with written notice at least one month prior to the planned termination date.
Specify the reason for termination for clear documentation and compliance purposes.
Understand that termination may require adherence to separation benefits as mandated by Philippine labor laws, including, but not limited to, severance pay and final pay disbursements.
Authorized Termination Causes: Termination should comply with authorized causes outlined by Philippine labor law, including redundancy, retrenchment, and health considerations, among others. DSM Talent will assist in ensuring compliance to avoid any potential legal complications.
Discrimination
Equal Opportunity Commitment: DSM Talent and the Client commit to maintaining a workplace free from discrimination. No employee shall be discriminated against based on age, gender, ethnicity, religion, disability, marital status, sexual orientation, or any other characteristic protected by law.
Harassment-Free Environment: Both parties agree to enforce policies that prohibit any form of harassment or bullying in the workplace. If an employee reports discrimination or harassment, DSM Talent will promptly investigate and take appropriate action in line with Philippine labor regulations.Equal Opportunity Commitment: DSM Talent and the Client commit to maintaining a workplace free from discrimination. No employee shall be discriminated against based on age, gender, ethnicity, religion, disability, marital status, sexual orientation, or any other characteristic protected by law.
2. Endorsement Phase:
3. Role Change Requests Outside Allowed Conditions:
4. Notification of Role Change:
5. Impact on Engagement Timeline:
6. Reimbursement of Engagement Fee:
7. Replacement Candidates:
8. Dispute Resolution:
Skills Shortage
Bid farewell to hiring obstacles and embrace the seamless integration of Filipino expertise into your growth journey.
Intense Competition
In the talent battleground, attracting the best may mean stretching your budget with higher wages and benefits.
Rising Labor Costs
Competitive salaries and perks are great, but they come at a price. These expenses can tighten your business's purse strings.
Compliance and Regulatory Burdens
Navigating employment rules, taxes, and benefits can be a complex and costly maze due to ever-changing regulations.